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Online Banking

"The best CU ever...!"

- Donna

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A collection of digital services that enable you to manage your account and perform other banking functions online

Setting Up Online Banking With HFS

 
Time is money, and with HFS FCU’s online banking options, you can save both!

Instantly manage your money and perform many of the same transactions that you would in a branch with just a few clicks. With Online and Mobile Banking, you can access your checking accounts, savings accounts, loans, and more no matter where you are.

Online Banking is secure, convenient, and enables you to do the following: Explore all the features

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View up-to-date account balances

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Pay bills and pay people

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View detailed loan information

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Enroll in eStatements

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Set up alerts to notify you of account balances, due dates and more

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View check images

Serving Your Online Banking Needs

At HFS, we are proud to be Hawai‘i Island’s largest credit union serving over 50,000 members. We provide quality products and services to our members, as well as innovative ways to help them manage their finances.

Visit one of our six conveniently located branches on Hawai‘i Island or contact us to learn more about becoming a member of HFS.

Setting Up eStatements

 
eStatements are an electronic means for receiving your regular account statements. They are faster and safer than traditional mailed statements, and of course, they are free of charge.

With eStatements you can view your statements four to six days faster than mailed statements and reduce your risk of stolen mail or identity theft.

To enroll simply follow these steps:

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Enroll and login to Online Banking 1

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Click on Services

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Click on Statements

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Under profile, select the account and change the delivery type to “Electronic”

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Click Submit All

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Review and agree to the E-Statement Agreement

Using Quickbooks, Quicken, and Mint

 
With our upgrade in 2020, some members have experienced difficulties connecting their Online Banking account with QuickBooks, Quicken or Mint. To reconnect, please select your Intuit product from the list below:

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Quicken for Windows Direct Connect

 
Learn More

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Quicken for Mac Direct Connect

 
Learn More

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QuickBooks for Online (Express Web Connect)

 
Learn More

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QuickBooks for Windows Direct Connect

 
Learn More

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QuickBooks for Mac Direct Connect

 
Learn More

Tutorials

Watch this step by step tutorial to learn how to enroll in Online Banking.

Need some help logging in to Online Banking? Check out our quick video to show you how.

Logged in but want to customize your home screen to fit your needs? Here’s how… (tip: create categories and rename your accounts to make it easier to find what you need).

Learn how to navigate your account history and details.

 

 

Ready to set up alerts? This is a great tool to keep a watchful eye on your accounts without having to log in all the time. Choose to get an email, text, phone call, or secure message for activity on your accounts when checks are cleared, transactions are posted, and even when your account balance drops below a certain amount.

Making transfers are easy in Online Banking. You can even set up one-time transfers or recurring transfers. Take a look!

 

 

 

Not sure if an online transaction or mobile deposit went through? Take a look at your Online Activity for a record of your transactions within Online Banking.

Have a question about a transaction, your debit or credit card, or account? Use Secure Messaging within Online Banking to safely discuss these with the Credit union.

Frequently Asked Questions

  • A valid email address must first be provided to HFS prior to enrolling in Online Banking. Please visit any branch or contact the Credit Union at (808) 930-1400. Once this is completed, follow the prompts on the enrollment page.

  • Online banking now has a feature allowing you to unlock yourself. Simply click on the “Forgot your password?” link.

  • Simply follow the steps below:

    Enroll and login to Online Banking*

    1. Click on Services
    2. Click on Statements
    3. Under Profile, select the account and change the delivery type to “Electronic”. (Be sure to verify that you can view a PDF on your device too.)
    4. Click Submit All
    5. Review and agree to the E-Statement Agreement

    A valid email address must be provided to HFS before enrolling in Online Banking.

  • Follow the quick instructions below:

    1. Login to Online Banking
    2. Click on Services
    3. Select the Statements
    4. Find the statement date you’re looking for and click on the PDF icon
    5. Save or print your statement
  • At HFS, we offer mobile and online banking to our members as a way to quickly and safely access their accounts.

    Through Online Banking, you can view your debit card and credit card transactions, transfer money between accounts, and set up alerts. This banking option allows you to have access to your funds no matter where you are.

    If you are interested in setting up Online Banking, contact a member service representative today.

Questions?

Drop us a message anytime with your questions about Online Banking.

  • 1 A valid email address must be provided to HFS FCU before enrolling in Online Banking. Please call 930-1400 or visit any of our branches to update your member information.

Fraudulent Text Messages claiming to be from HFS are being sent. If you received a text and are unsure of its legitimacy, please contact the credit union.