"The best of the best in all categories. Service, courtesy, professionalism, with the spirit of aloha. Proud to be a member of this fine institution that is always thinking of our community, as it should be."
- Gerry
A payment card that deducts money from your Checking Account to make purchases
Why get a Debit Card from HFS?
Easier than cash and more widely accepted than checks, a Debit Card gives you instant access to money in your Checking Account. You can use your card for ATM transactions, signature purchases, chip purchases and PIN purchases. Members enjoy access to over 1 million ATMs worldwide and surcharge-free withdrawals from any Bank of Hawaii ATM; the largest ATM network in the state.1
Unlimited access to your account
Good wherever Visa is accepted
Cash withdrawals at participating merchants
Receive your Debit Card in-branch with Instant Issue
Easily make payments with contactless technology and digital wallet access
Pay online the easier way with Visa Checkout
-
1
Turn your Debit Card ON and OFF.
-
2
Receive alerts when your Debit Card is used, approved or exceeds the transaction controls set by you.
-
3
Stay informed of potential fraud with alerts.
Complimentary Fraud Detection Service
Have some peace of mind knowing that HFS monitors your card for potential fraudulent activity. Should we detect something suspicious, you may get a phone call or text message to verify your transaction from (800) 272-9446, our automated HFS FCU Fraud Detection Center. They will also supply you with a case number.
If you miss our call, simply dial this number back, but be sure to have your case number handy.
Lost or Stolen VISA Debit Card
| For questions or to report a lost or stolen Visa Debit Card please contact us at: | |
| Normal Business Hours | (808) 930-1400 |
| Toll Free | (800) 216-2666 |
| After hours & holidays | (866) 652-7214 |
| To activate or change your PIN Number for a Visa Debit Card please call: | |
| Activate Your Card | (800) 631-3197 |
| Change Your PIN | (888) 886-0083 |
In just a matter of minutes I was walking out with a debit card in hand and ready to use, unlike most banks where you have to wait a couple weeks. I definitely recommend HFS Federal Credit Union to anyone and everyone.
Helpful links
Questions?
Drop us a message anytime with your questions about VISA® Debit Cards.
-
1Other fees may apply for out-of-network ATMs.
Membership with the Credit Union is required and open to all who live, work, worship, attend school, volunteer or participate in associations headquartered on the island of Hawaii. A minimum opening balance of $50.00 is required to open a Savings Account.
Fees
| Transaction | Fees |
|---|---|
|
ATM Inquiry (Unlimited usage) |
|
|
ATM Withdrawal (Unlimited usage) |
|
|
Expedited Shipping of Card |
|
|
Foreign Transaction Fee without currency conversion |
|
|
Foreign Transaction Fee with currency conversion |
|
|
PIN Reissuance |
|
|
Point of Sale (POS) Transactions (Unlimited usage) |
|
|
Replacement Card |
|
Rates effective as of: May 22, 2025
The above include fees charged by HFS Federal Credit Union. It does not include any surcharges that may be levied by the machine owner at the time of the transaction. Credit Union members are not surcharged for inquiries or withdrawals made at Bank of Hawaii Machines.
Schedule of Fees and Charges- Consumer Accounts
Schedule of Fees and Charges- Business Accounts
Download HFS Cards App
Aloha! We’d love to help you get a Debit Card. Just give us a call or drop by one of our branches. Click here to get started:
Open Account
Leaving Our Website
You are leaving the HFS Federal Credit Union website. HFS Federal Credit Union provides links to external sites for the convenience of its members. By clicking “Continue” you will be directed to an external website owned and operated by a third party. These external websites are not controlled by HFS Federal Credit Union and HFS Federal Credit Union makes no representation or warranty, express or implied, to the user concerning the information, content, presentation, accuracy or opinion of these sites or the quality, safety, or suitability of any software found on these sites. The privacy policies of HFS Federal Credit Union do not apply to external sites and users should consult the privacy policies on these sites for further information. Thank you for visiting the HFS Federal Credit Union website