A way to manage your account and deposit checks directly from your mobile device.
Getting Started With HFS Mobile Banking
With HFS Mobile Banking, you can access your finances any time, from anywhere. Mobile banking is convenient, easy to use, and gives you the ability to manage your money right from your phone.
Take advantage of the HFS App, Automated Phone Banking, and Text Banking to:
Review your accounts
Transfer money
Pay bills
And so much more!
Managing your finances has never been easier!
Serving Your Mobile Banking Needs
At HFS, we are proud to be Hawai‘i Island’s largest credit union serving over 50,000 members. We offer high-quality financial products and services to our members, as well as innovative ways to help them manage their finances.
Visit one of our six conveniently located branches on Hawai’i or contact us to learn more about becoming a member of HFS.
HFS App
With the HFS App, managing your account is just a few taps away. Now you can conveniently check account balances, deposit checks, pay bills, and more, from practically anywhere!1
Enjoy all of the features of Online Banking like budgeting, credit score monitoring, and more on the go.
Want to get started? Simply search for HFS Federal Credit Union in the Apple App Store or Google Play Store.
Mobile Deposit
Have a check to deposit, but don’t have time to make the trip to a branch? Use HFS Mobile Deposit from the HFS App to quickly deposit your check into your account, no matter where you are.
Don’t forget to endorse the back of your check with “For HFS Mobile Deposit” followed by the account number you are depositing to.
Example: For HFS Mobile Deposit Account Number 12345
Automated Phone Banking
Transfer funds, get up-to-the-minute account balances, obtain account information and more, 24 hours a day, 7 days a week, from your phone. A secure PIN that you create ensures your transactions are safe.
To access the Automated Phone Banking System, call (808) 930-1489 or toll-free (877) 930-1489.
Text Banking
Text banking is the perfect solution for a quick snapshot of your account. You can easily see what has been deposited and what recent withdrawals were made.2
Enable this feature through online banking or the HFS App.
- Go to Settings and click on Text Enrollment
- Switch to the On button and enter your mobile phone number
- Agree to the terms and click Save
- In your Account Preferences, enable the accounts you’d like to authorize for text banking
Simply send a text message with one of the following commands to (226563) once you are ready to get started.
- BAL – provides balances for all accounts that are enabled for Text Banking
- BAL account nickname – provides the balance for the specified account. Example: BAL acct1
- HIST account nickname – provides account history for the specified account. Example: HIST acct1
- XFER account nickname1 account nickname2 amount – transfer the specified amount from account 1 to account 2. Example: XFER acct1 acct2 100.00
- LIST – sends a list of text banking commands
- HELP – sends a list of contact points for the credit union
- STOP – stops all further text message communications
Additional Information
| Feature | Text Banking | HFS App | Automated Phone Banking |
|---|---|---|---|
|
View Account Balances |
Yes |
Yes |
Yes |
|
View Recent Transaction History |
Yes |
Yes |
Yes |
|
Transfer Funds |
Yes |
Yes |
Yes |
|
Branch Hours and Locations |
No |
Yes |
Yes |
|
Pay Bills and Send Money |
No |
Yes |
No |
|
Mobile Deposit |
No |
Yes |
No |
Helpful links
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The HFS App offers the same security and encryption as our online banking service ensuring that your information is safe and secure.
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The easiest way to differentiate between your various accounts is by adding nicknames to each.
You can add account nicknames by:
- Logging into online banking or the HFS App
- On the homepage, find the account tile you’d like to update
- Click the 3 dots to the right and select “Nickname Account”
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The HFS App, Automated Phone Banking and Text Banking is available to HFS members.
There may be certain restrictions or authorizations for certain types of accounts. You may contact the Credit Union for assistance with Business Accounts, Trust Accounts, Representative Payee Accounts and more.
Not currently enrolled in online banking? Sign up!
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Mobile banking is designed to work with virtually all of today’s smartphones and most major mobile phone service providers.
You can use this service if:
- Your phone allows text messaging to and from shortcodes; or
- You have an iPhone or Android mobile device or tablet
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Yes. Check images that have cleared can be found on your account history.
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There’s no fee for using the HFS App, Automated Phone Banking, or Text Banking; however standard message and data rates may apply. Check your carrier plan for details.
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Online banking and the app has a feature allowing you to unlock yourself. Simply click on the “Forgot your password?” link.
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Simply click the button below that corresponds to the type of mobile device you are using.
You can also go to the Apple App Store or Google Play Store and search for HFS Federal Credit Union.
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No, this is not a requirement.
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Simply call (808) 930-1489 or toll free (877) 930-1489 to get started.
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- BAL – provides balances for all accounts that are enabled for Text Banking
- BAL account nickname – provides the balance for the specified account. Example: BAL acct1
- HIST account nickname – provides account history for the specified account. Example: HIST acct1
- XFER account nickname1 account nickname2 amount – transfer the specified amount from account 1 to account 2. Example: XFER acct1 acct2 100.00
- LIST – sends a list of text banking commands
- HELP – sends a list of contact points for the credit union
- STOP – stops all further text message communications
Get Mobile Banking With HFS Today!
At HFS, we offer trusted banking solutions for our members, including our easy-to-use mobile banking options. No matter where you are, you now have access to all of your accounts.
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1Standard message and data rates may apply. Check your carrier plan for details. HFS FCU does not charge for making deposits through Mobile Deposit. However, fees and charges may apply to dishonored deposits and fees and charges from your phone service provider apply. Mobile Deposit is only available on devices with a rear camera.
2There are no charges for using Text Banking, however standard message and data rates imposed by your mobile carrier may apply.
Download the App
Our mobile banking app is available on the Apple App Store and Google Play.
Open Account
Leaving Our Website
You are leaving the HFS Federal Credit Union website. HFS Federal Credit Union provides links to external sites for the convenience of its members. By clicking “Continue” you will be directed to an external website owned and operated by a third party. These external websites are not controlled by HFS Federal Credit Union and HFS Federal Credit Union makes no representation or warranty, express or implied, to the user concerning the information, content, presentation, accuracy or opinion of these sites or the quality, safety, or suitability of any software found on these sites. The privacy policies of HFS Federal Credit Union do not apply to external sites and users should consult the privacy policies on these sites for further information. Thank you for visiting the HFS Federal Credit Union website