The new hfsfcu.org has officially launched! We admit, the previous website was outdated and in desperate need of a facelift. After months of preparation, and with the help of Bloom CU, we've developed a site to meet your needs, including being mobile optimized for viewing on your phone or tablet!
We truly believe that the success of our Credit Union comes from your success as a member. We’ve tailored this site to showcase your successes, which you’ll notice with the addition of a member quote at the top of each page. The site also features a new color scheme and large updated images that the fill the width of your screen. Each product page features multiple tabs that allows you to navigate for information on a specific product without leaving the page. Need to know the rate on a product? No more navigating away to a rates page, each product that has any rates or fees will have a tab for it! Also new is an FAQ tab on each page allowing you to learn more about a product or service without having to call. However, rest assured that if you need more information we are only a call or email away!
Do you visit our website mainly for online banking? The login has moved and the look of it has updated! Just look for the button in the top right hand corner labeled “Login”. Enter your username and continue on to our Online Banking portal. Easy as that!
We hope that you love our new website as much as we do!
Do not like no easy way to log in have to go through bunch of other stuff to find it
Aloha Kathleen,
We apologize for any inconvenience you are experiencing. Logging into Online Banking is actually just a click away! Look for the login button in the top right corner of your screen if you’re on a desktop computer. If visiting our site from a mobile device, tap on the 3 lines in the right corner (which will bring up your menu) then simply tap on “Login” to access Online Banking.
If you are not seeing these options, please contact us directly at 930-1400 for assistance.
It’s helpful
I like the old way too hard logging in.
Can’t log on
Aloha Kevin,
We are sorry to hear you’re experiencing a problem logging in and we apologize for the inconvenience. Are you referring to Online Banking? If so and you are still having trouble, please contact us directly at 930-1400 for assistance.
Looks nice and clean. For those who want to log straight into online banking I suggest bookmarking or saving the login page to your favorites. You just click the bookmark/favorites link and you’re there. Voila!
Thanks for the great comment Kopa! Yes, members are certainly welcome to bookmark our Online Banking page if they’d like.
Is there a page that gives the holiday closure dates like the old site? Can’t find anything that has the dates of closures.
Aloha Vanessa,
Thanks for asking! Here’s a link to one of our blog posts regarding some upcoming office closures: https://hfsfcu.org/news/upcoming-office-closures/. To find all of our holiday closing dates please visit our contact page and scroll to the bottom.
Have had trouble with this site since it launched. I can log on, but as soon as I want to view recent transactions, it takes me back to the log on page. I have called several times, and have not been able to fix this problem. The old site was much easier.
Good Morning Mary Ann,
Thank you for letting us know, and I understand your frustration with Online Banking. Here are a few things that you may try.
1. Try clearing your cookies and cache on your computer
2. Make sure that you have no other HFS FCU web pages open while you’re on Online Banking. This would include opening up your recent transactions or any other HFS page in a different tab.
3. Have you tried another browser or PC? Has the problem occurred there as well? This would help us isolate the issue to a particular browser or device.
If none of these options seem to work, please call or message us so that we can look into this further. Hope you have a great day!
Do you need to be member to apply for a personal loan?
Aloha Tammy!
You do not have to be a member to apply for a personal loan, but if approved you will need to become a member to take out the loan. I hope that helps, have a great day!
How do I get a user ID to set up mobile banking?
Aloha Patricia – to get a user ID for online and mobile banking, you’ll need to enroll first. You can visit this link to get started: https://secure.hfsfcu.org/hfsfcu/sdk/AutoEnrollmentE2E. Please note, you’ll need to have an email address on file with the credit union in order to utilize online and mobile banking. If you need any further assistance, please give us a call at (808) 930-1400. Mahalo!