In a recently released article by Forbes, HFS Federal Credit Union (HFS FCU) was recognized as the Best Credit Union in the State of Hawaii. This recognition is based on a survey of more than 25,000 U.S. bank customers and credit union members by Forbes and market research firm Statista. “The banks and credit unions were rated on overall recommendations and satisfaction, as well as five subdimensions (trust, terms and conditions, branch services, digital services and financial advice)” said Forbes. The scores ranged from 40.0 to 95.4, with HFS FCU earning a rating of 92.29. Based on this score, HFS FCU is ranked within the top 10 nationwide.
“HFS Federal Credit Union is honored to have been named by Forbes as the Best-In-State Credit Union for Hawaii. This recognition validates that everyone here is working together with the same goal in mind, our members” says Nathan Abe, Chief Executive Officer of HFS FCU. “The Board of Directors ensures that we are always looking after the best interest of our membership. Our employees are dedicated to exceeding our members’ expectations for all of their financial needs. This award is only possible through the valuable relationships we build with our members.”
HFS FCU started with modest beginnings, sharing just a cabinet space in the office of the old Territorial Health Department in Hilo town, growing to a full-service financial institution with six locations on the island of Hawaii. Throughout the years they’ve stayed true to their commitment of remaining a place “Where Caring Counts” with a deep desire to help those in the community succeed and grow.