What is a Credit Union?
Many of you may have grown up with HFS, either as a member or you know of someone who is. You may have visited a branch with your ‘ohana as a child or driven past a branch as an adult. HFS has been around for quite some time. Our humble beginnings started on January 4, 1937, with nine individuals who shared a common bond; the need for credit to be available to those of small means. For over 85 years, we have grown tremendously thanks to the Big Island community for their continued trust and support.
What makes credit unions, like HFS, unique is that we are not-for-profit organizations that serve members and communities. We are member-owned and governed by a board of volunteers elected by its members. Credit unions operate with the philosophy of “People Helping People.” You may be asking yourself, what is the difference between a credit union and a bank? The most significant difference is that banks are profit driven and owned by shareholders. They are governed by a compensated board comprised of majority stockholders. Banks and credit unions tend to offer the same products and services, but credit unions often charge less fees. As a not for-profit institution, credit unions use any profits made to provide lower interest rates on loans and higher interest rates on savings for their members. This circles back to that philosophy of “People Helping People”.
Each month throughout 2023, we will help educate our membership and community on what it means to be a credit union. We’ll focus on a different word each month and how that word relates to HFS. Check it out below!
- January – ‘Ohana
- February – Community
- March – Not-for-Profit
- April – Where Caring Counts
- May – We are your trusted financial partner
- June – Meaningful Membership
- July – Available
- August – Generational
- September – A lifetime of solutions
- October – We value your trust
- November – We focus on you, so you focus on life
- December – We are committed to you
January
You are more than just a member, you are ‘ohana.
We take pride in showing our members that they will always be welcomed and treated like family. As a credit union, we are consistently keeping our members at heart.
February
Building communities by doing the right thing.
As a member at HFS, you are part of a larger community of people who share a common bond – your credit union! We strive to build this community as an extension of ourselves, with honesty and transparency.
March
For Members, not for profit.
As a credit union, and not-for-profit institution, our profits go back to our members in the form of lower loan rates, higher savings rates, and less fees.
April
Where Caring Counts.
We foster a culture of caring where our members come first. We listen intently, understand deeply, and guide our members to success.
May
We are your trusted financial partner.
We grow with you, offering tools and personalized support for every stage of life. From keiki to kupuna, we’re here to help.
June
Meaningful Membership.
As a member owner, you are a partner in our commitment to people helping people.
July
Available. Wherever, whenever you need us.
We offer banking on-the-go with convenient services available at your fingertips.
August
Serving members one generation at a time.
From keiki to kupuna, we promise to nurture every member relationship and foster generational financial growth.
September
A lifetime of solutions.
We look out for the best financial interest of everyone we serve. HFS is committed to finding solutions that put our members, employees, and communities first
October
We value your trust.
Trust is the foundation of our business. We earn your trust by providing financial solutions and protecting what’s important to you.
November
We focus on you, so you can focus on life.
Don’t let financial concerns distract you from the things that matter the most. We offer services that let you automate your finances so you don’t miss opportunities to make memories. We’ve got your best interest at heart.
December
We are committed to you.
Inspired by our small-town culture, we are devoted to the success of every milestone in our members’ lives, big or small. We are committed to servicing our members and community.
Not a member yet? Visit any branch location to become a member today. For any questions, please contact us at (808) 930-1400 or toll-free at (800)216-2666.