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What is Bill Pay?

Online Bill Pay: What is it & How to Use it?

Knowing “what is Bill Pay” can be a game changer when it comes to how you pay bills monthly and manage your finances. Bill Pay is an online service that banks and credit unions offer so you can make scheduled electronic payments directly from your account.

As we explore the world of online Bill Pay services, you’ll learn everything you need to know about the benefits of this service. From saving time on mailing checks to enhancing financial literacy by being able to easily track your payment history, online Bill Pay lets you manage bills and payments with the click of a button.

Read on to learn more about the convenience and benefits of bill pay.

What is Bill Pay?

Bill Pay is a way to electronically pay bills directly from your bank or credit union account. This convenient and secure way to manage your finances helps simplify your monthly expenses while saving time and effort. It lets you avoid the time-consuming traditional methods of paying bills, like writing and mailing checks or visiting multiple websites.

Most financial institutions – including HFS Federal Credit Union – now offer electronic bill payment services through their websites and mobile apps. Bill Pay makes managing your finances and paying your bills a breeze.

You can use the service to pay a wide variety of bills.

Types of bills that can be paid online: utility bills, credit card bills, personal and other loans, insurance premiums, and even your mortgage or rent payment.

How does Bill Pay work? Online Bill Pay lets you schedule payments in advance or set up recurring payments so you don’t have to worry about missing a due date or paying costly late fees. When you automate your payments, you can be sure that bills are paid on time so your credit score isn’t negatively affected.

Setting up Online Bill Pay

Learning how to set up Bill Pay is easy, secure, and fast. To get started, follow these simple steps:

  1. Get all the necessary information: Before setting up Bill Pay, you should have the essential and required information ready – like your name, address, bank account number, or credit union member number.
  2. Log in to your online banking: Access your online banking portal by visiting your bank’s or credit union’s website or using their mobile app. Note if you haven’t yet registered for online banking services, you’ll need to do so now by following the instructions on their website.
  3. Go to the Bill Pay section: Once you’re logged into your online banking dashboard or mobile app interface, scan the site or app for the Bill Pay option and click on it.
  4. Create your Bill Pay profile: There will be a few simple prompts to create a profile. You’ll give basic information like your name and contact details to allow you to access the features related to the Bill Pay service.
  5. Add specific account details: To transfer funds from your financial institution to pay a bill, you must include relevant account information so payments can be sent to the proper account.

How to Use Bill Pay

Using online Bill Pay services is simple – the best part is that once you set it up, you won’t need to do much more. After you’ve created your profile and gone through the initial setup process, you’re ready for the next steps.

  • Add payees: You’ll need to add the companies or individuals you want to pay. This process is generally very straightforward and guarantees your payments are sent on time and to the right people. You’ll need the following:
    • The payee’s name
    • Their address
    • Their phone number
    • Your account number with them (which can be found on your most recent bill or statement)
  • Scheduling payments: You should schedule your monthly payments so that moving forward, payments will be made seamlessly. Whether you need to make a one-time payment or you want to set up recurring monthly transactions, the process is easy and takes just a few clicks.
  • Checking payment history: Online bill paying services makes tracking and checking payment history easy. Just navigate to the payment history section under the Bill Pay tab to access a record of every prior payment. You’ll have information like dates, the amounts paid, and the payee details. You should periodically check this to ensure no unauthorized transactions have occurred on your account.

Advantages of Online Bill Pay

Online Bill Pay offers many benefits designed to make managing your finances more efficient and easier than ever.


No more writing checks or buying stamps. No more trips to the post office or keeping track of paper bills. Online Bill Pay lets you manage payments from one central digital location. So whether you’re at home during a busy week or you’re on the go on vacation, you can take care of all of your bills in no time.


When you use online Bill Pay services to schedule recurring payments for monthly expenses like your rent or mortgage, utilities, subscriptions, or credit card payments, you won’t have to worry about remembering due dates or making manual payments on each bill.

Increased security

Paying your bills electronically adds more protection against fraud and identity theft than mailing paper checks. Most online banking platforms use advanced encryption technology that safeguards personal information during transactions. The technology also monitors for suspicious and unauthorized activity.

Ability to track payments

The convenient payment tracking feature of Bill Pay lets you review your past transactions through a clear record of all transactions. This makes monitoring and managing expenses simple, which can be particularly beneficial during tax season or if you’re trying to create a budget.

Common Bill Pay Concerns and Risks

Like most things – especially with technology or digital transactions – Bill Pay does have some downsides. In addition to potential technical issues or system errors, which could lead to missed payments or the wrong amount being paid, some people are concerned about the following when using online Bill Pay services:

  • Security and privacy
  • Fees for using online bill pay
  • Potential for payment errors

Tips for avoiding risks

To avoid risks and quell concerns, make sure to monitor your account regularly. Log in and check your account balance and transactions that have been created. Alert your financial institution immediately if you notice anything you didn’t authorize or an amount that doesn’t look right has cleared your bank.

Final Thoughts

Online Bill Pay services are a convenient way for you to manage your bills online. First, set up the account and add payees. Then, you can begin scheduling payments, saving time, energy, and the potential for late fees.

If you want to learn more about HFS Federal Credit Union’s Bill Pay services, contact us today.

Fraudulent Text Messages claiming to be from HFS are being sent. If you received a text and are unsure of its legitimacy, please contact the credit union.