Please note the following changes with the effective dates below:
Consumer Membership and Account Agreement effective September 1, 2019.
Business Membership and Account Agreement effective September 1, 2019.
Schedule of Fees and Charges effective September 1, 2019.
Electronic Fund Transfers Agreement and Disclosure effective September 1, 2019.
Enclosed in each member’s June quarter-end statements are several important documents regarding changes to the Consumer and Business Membership and Account Agreements, the Schedule of Fees and Charges for consumer accounts and our Electronic Funds Transfer Agreement and Disclosure. The documents are available for your review or to download below.
- Changes to the Consumer Schedule of Fees and Charges, the full disclosure is also available
- Changes to the Business Schedule of Fees and Charges, the full disclosure is also available
- Changes to the Electronic Fund Transfers Agreement and Disclosure, the full disclosure is also available
- Changes to Consumer Membership and Account Agreement, the full disclosure is also available
- Changes to the Business Membership and Account Agreement, the full disclosure is also available
If you would like a copy mailed to you, please call us at (808) 930-1400 or (800) 216-2666 toll free or send us a message. Mahalo.
Would you please email me a copy of changes Thank you
Aloha Jack,
We have just emailed you with the copy of changes for each document. Please feel free to contact us at (808) 930-1400 or toll free at (800) 216-2666 if you have any questions. Mahalo!
1. Send a copy please
2. How does these changes affect my current bill paying situation
Aloha Rose,
We just emailed you over the documents showing the account updates. As far as Bill Pay goes, we will be moving to a new Bill Pay system once the new Online Banking system takes over in a couple of weeks. Here are some things to note regarding the switch:
– If you receive eBills, these will not transfer over to the new system. We suggest un-enrolling in your current eBills and re-enrolling once the new system is live.
– Payment history will also not transfer over. If you need to save any payment history, please download these by August 12th.
– Your current payees and payments that you currently have set up in Bill Pay will transfer to the new system.
– Due to the switch to the new system, Bill Pay will be unavailable from August 13th – 20th to ensure all existing data is transferred to the new system.
For more information on these updates, visit hfsfcu.org. If you have any questions related specifically to your Bill Pay account, please give us a call at (808) 930-1400 or toll free at (800) 216-2666. Mahalo!